Customer Responsibility

 

Payment to Danny D's Delicacies, LLC serves as your agreement to the Policies, Terms, and Conditions we have set.  In the event that you do break these terms and conditions, you agree to pay all costs associated with filing a civil class suit on our part. Once the customer receives their order via pick up, Danny D's Delicacies LLC, is no longer responsible for damage to the product under any circumstance. The customer will not be entitled to a refund or credit of any kind due to damage by the customer or any other circumstance.

 

 

  • Orders must be placed at least 2 weeks in advance.

  • Sales tax will be added to all Delectable (food) orders.

  • If you are late over 30 minutes picking up your order there will be a $20 fee, please be considerate of our time, Thank you.

  • Pick up and delivery. ( Delivery is subject to a fee depending on location of event.)

 

DEPOSIT & PAYMENT:

  • All orders under $100 must be paid in full.  A 50% non-refundable deposit/retainer for orders over $100 holds your reservation date with the remaining balance due 1 week prior to your pick up (due date).   If your order is not paid for 1 week prior to pick-up, your order will be cancelled and your deposit/retainer will not be returned.

  • Your order is not placed until full payment or 50% non-refundable deposit/retainer has been received.  Once an invoice is requested it must be paid within 24 hours or the invoice will be cancelled

 

CANCELLATIONS: Please contact us directly for any cancellations.  All deposit/retainer funds are non-refundable.  No refund at all for orders canceled with less than 1-week notice. 

 

ORDER CHANGES: Changes to orders are accepted until 1 week prior to scheduled pick up or delivery date.

RUSH-ORDER POLICY:

Orders placed two- weeks or less of event date are subject to a rush fee.

 

NON-PAYMENT POLICY: 

Please do not order until you are ready to make your payment.  If we take time to design/coordinate an order and we send you an invoice that you do not pay, we will not be able to assist you with any future orders.

 

SHIPPING:

  • All shipments are sent via FedEx/USPS Priority Mail and typically take 2-3 days to arrive depending on location.

  • Shipping cost range from $9 - $35

  • All orders will be packed carefully, however, I cannot guarantee handling once an order is in the care of USPS.

  • Danny D's Delicacies is not responsible for errors made by FedEx/USPS, which includes damages, loss packages, and or delays.

  • Cake jars, cookies, and gourmet popcorn are available for shipping

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